Along with a recent site redesign comes a revamped live chat facility, allowing visitors to easily ask questions and converse with an experienced member of our team. Our status is visible on the right side of every page on the site. When online, simply clicking the status indicator opens a live chat session. We understand that ordering a bespoke product can be a little daunting and we’re happy to try and answer any questions you may have. 

We aim to be online Monday through Friday during the following hours…

• 09:00 - 22:00 GMT
• 10:00 - 21:00 CET
• 04:00 - 17:00 EST
• 03:00 - 16:00 CST
• 02:00 - 15:00 MST
• 01:00 - 14:00 PST

* Please note that our offices are closed at weekends.